Article ID: 318794 - Last Review: September 27, 2005 - Revision: 3.2

OL2000: Outlook Stops Responding with 100 Percent CPU If You Change the Language on the Taskbar

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SYMPTOMS

Outlook 2000 may use 100 percent CPU if you change the language on the taskbar.

This problem was experienced on a dual processor computer.
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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367  (http://support.microsoft.com/kb/276367/EN-US/ ) OFF2000: How to Obtain the Latest Office 2000 Service Pack
The English-language version of this fix should have the following file attributes or later: 
   File name     
   ------------------
   Outlook.msp
   Outlook_admin.msp
After the fix is installed, the following files will have the listed attributes or later: 
   Date       Time      Version     Size       File name     
   ---------------------------------------------------------------
   31-Jan-2000 18:26:56  9.0.0.3731   196,661  Oladd.fae 
   05-Apr-2000 12:02:20  9.0.0.4005   192,561  Mimedir.dll 
   22-May-2000 16:35:14  -            170,617  Olxchng9.chm 
   23-May-2000 08:20:06  -            150,690  Olexchng.aw 
   23-May-2000 16:19:26  -            554,068  Outlhlp.aw_0001 
   30-May-2000 11:53:14  -             26,643  Olsec9.chm 
   02-Jun-2000 03:45:52 9.0.0.4201     86,067  Envelope.dll 
   02-Jun-000  04:30:30 9.0.0.4201     65,586  Sendto9.dll 
   14-Jun-2000 10:11:40 1.0.3.27       41,472  Bjablr32.dll 

   14-Jun-2000 10:12:12 3.2.0.27       61,952  Bjlog32.dll 
   14-Jun-2000 10:14:54 1.0.3.27      183,808  Emablt32.dll 
   19-Jun-2000 11:12:12 5.5.2652.65   808,720  Cdo.dll_0004 
   19-Jun-2000 11:49:48 5.5.2652.65   716,560  Cdo.dll 
   07-Jul-2000 20:03:32 5.5.3138.0    528,656  Mspst32.dll_0005 
   07-Jul-2000 20:07:18 5.5.3138.0    602,384  Mspst32.dll_0004 
   31-Aug-2000 12:43:04 5.5.3142.0    154,112  Emsabp32.dll_0005 
   08-Jan-2001 14:37:14 1.0.3.28       98,304  Bjsrch32.dll 
   08-Feb-2001 10:17:59 5.5.3153.0    454,144  Omi9.dll_0001 
   08-Feb-2001 10:21:39 5.5.3153.0    548,352  Omint.dll_0001 
   21-May-2001 11:16:34 5.5.3157.0    623,104  Msmapi32.dll_0002 
   21-May-2001 11:20:28 5.5.3157.0     79,276  Msmapi32.dll_0001 
   01-Jun-2001 18:15:00 5.5.3159.0    131,344  Emsui32.dll_0005 
   06-Jun-2001 10:05:59 -             129,024  Out2ksec.mst 
   21-Jun-2001 15:01:10 9.0.0.5421     73,772  Rm.dll 
   31-Aug-2001 17:02:50 9.0.0.5630  1,675,315  Outllibr.dll 
   05-Oct-2001 03:33:12 5.5.3165.0    594,192  Emsmdb32.dll_0005 
   13-Nov-2001 04:45:51 8.30.3165.0   782,608  Outex.dll 
   01-Dec-2001 19:00:34 9.0.0.5930    127,027  Contab32.dll_0002 
   18-Dec-2001 16:19:32 5.5.3167.0    540,944  Exsec32.dll_0005 
   25-Mar-2002 22:00:15 9.0.0.6321  5,333,042  Outllib.dll 
   25-Mar-2002 22:08:19 9.0.6321.0    368,691  Pstprx32.dll_0002

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).
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MORE INFORMATION

You can simultaneously press the ALT+SHIFT keys to change the language.
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APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
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Keywords: 
kbhotfixserver kbqfe kboffice2000sp3fix kbbug kbfix kboffice2000presp3fix KB318794
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