An Error Message Occurs If You Click "Save Target As" for a Link

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Article ID: 319032 - View products that this article applies to.
This article was previously published under Q319032
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SYMPTOMS

If you click the Save Target As command on the shortcut menu for a link, you may receive the following error message:
Internet Explorer cannot download "Filename.ext" from "Servername".
Internet Explorer was not able to open this Internet Site.
The requested site is either unavailable or cannot be found.
Please Try again.
This error message may occur if a Web page contains a link to a resource that is hosted on another server that requires a Secure Sockets Layer (SSL) connection and client authentication. The error message occurs only if you have not already been authenticated in the current session by the SSL server on which the resource is located. You cannot be successfully authenticated by the SSL server at this point. You must quit Internet Explorer and start it again to gain access to the Web site.

RESOLUTION

To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
328548 How to Obtain the Latest Internet Explorer 6 Service Pack

WORKAROUND

To work around this problem, click the link before you try to save the resource by clicking Save Target As on the context menu for the link. You can save the resource after you are authenticated by the server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer 6 Service Pack 1.

Properties

Article ID: 319032 - Last Review: May 7, 2007 - Revision: 3.9
APPLIES TO
  • Microsoft Internet Explorer 5.5 Service Pack 1
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.5 Service Pack 1
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.5 Service Pack 1
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.5 Service Pack 1
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.5 Service Pack 1
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
    • Microsoft Windows XP Media Center Edition
    • Microsoft Windows XP Tablet PC Edition
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
Keywords: 
kberrmsg kbbug kbfix kbie600sp1fix KB319032

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