Article ID: 319032 - View products that this article applies to.
This article was previously published under Q319032
If you click the Save Target As command on the shortcut menu for a link, you may receive the following error message:
This error message may occur if a Web page contains a link to a resource that is hosted on another server that requires a Secure Sockets Layer (SSL) connection and client authentication. The error message occurs only if you have not already been authenticated in the current session by the SSL server on which the resource is located. You cannot be successfully authenticated by the SSL server at this point. You must quit Internet Explorer and start it again to gain access to the Web site.
Internet Explorer cannot download "Filename.ext" from "Servername".
Internet Explorer was not able to open this Internet Site.
The requested site is either unavailable or cannot be found.
Please Try again.
To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/328548/EN-US/ )How to Obtain the Latest Internet Explorer 6 Service Pack
To work around this problem, click the link before you try to save the resource by clicking Save Target As on the context menu for the link. You can save the resource after you are authenticated by the server.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer 6 Service Pack 1.
Article ID: 319032 - Last Review: May 7, 2007 - Revision: 3.9