FIX: Unable to Change a Link to an Embedded Excel Workbook in a Word 2000 Document

Article translations Article translations
Article ID: 319052 - View products that this article applies to.
This article was previously published under Q319052
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

SYMPTOMS

You are unable to change the link for an Excel workbook in a Word document if the workbook is a shape (as opposed to an inline shape). You may not receive an error when you change the link, but the link is not changed, as you would expect. Or, when you change the link, you may receive an access violation (or an invalid protection fault) and then Word will shut down.

CAUSE

This problem may occur when you try to:
  • Display the Links dialog box in Word to modify the link. -or-

  • Change the SourceFullName property of the shape from a Visual Basic for Applications macro or from an Automation client.
Note that the problem may only occur when you are modifying a link for a document that was created on a different computer.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:
   Date         Time         Size   File name
   ------------------------------------------------
   06-Jul-2001  12:11        2,882  Readme.txt
   17-Apr-2002  18:04    3,996,188  Winword.msp
   17-Apr-2002  19:27    4,681,408  Winword_admin.msp
				
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version           Size   File name
   ------------------------------------------------------------
   16-Apr-2002  18:26  9.0.0.6411    8,814,644  Winword.exe
				

STATUS

This problem has also been corrected in Microsoft Word 2002.

Properties

Article ID: 319052 - Last Review: October 24, 2013 - Revision: 3.2
APPLIES TO
  • Microsoft Word 2000
Keywords: 
kbnosurvey kbarchive kbautohotfix kbqfe kbhotfixserver kbbug kbfix KB319052

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com