FIX: Unable to Change a Link to an Embedded Excel Workbook in a Word 2000 Document

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This article was previously published under Q319052

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SYMPTOMS

You are unable to change the link for an Excel workbook in a Word document if the workbook is a shape (as opposed to an inline shape). You may not receive an error when you change the link, but the link is not changed, as you would expect. Or, when you change the link, you may receive an access violation (or an invalid protection fault) and then Word will shut down.

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CAUSE

This problem may occur when you try to:

Display the Links dialog box in Word to modify the link. -or-
Change the SourceFullName property of the shape from a Visual Basic for Applications macro or from an Automation client.

Note that the problem may only occur when you are modifying a link for a document that was created on a different computer.

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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:

   Date         Time         Size   File name
   ------------------------------------------------
   06-Jul-2001  12:11        2,882  Readme.txt
   17-Apr-2002  18:04    3,996,188  Winword.msp
   17-Apr-2002  19:27    4,681,408  Winword_admin.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version           Size   File name
   ------------------------------------------------------------
   16-Apr-2002  18:26  9.0.0.6411    8,814,644  Winword.exe

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