Article ID: 319116 - View products that this article applies to.
This article was previously published under Q319116
When you attempt to connect to the Internet by using an MSN Internet account, you may receive the following error message:
Error connecting to Connection Name:
Verifying user name and password
Error 718: Timed out waiting for a valid response from the remote PPP Peer
This behavior can occur if you do not insert MSN/ immediately in front of the account user name in the dial-up connection dialog box.
To resolve this issue, insert the user name in the following format, where user_name is the name of the user account:
MSN/user_nameNOTE: "MSN" should be capitalized.
For additional information about error 718, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/162847/EN-US/ )Troubleshooting PPTP Connectivity Issues in Windows NT 4.0
(http://support.microsoft.com/kb/219353/EN-US/ )RRAS PPP Connections May Time-out on Slow or Delayed Links
Article ID: 319116 - Last Review: March 2, 2007 - Revision: 1.4