Article ID: 319120 - Last Review: January 31, 2012 - Revision: 4.0

Error message: "Stop error code 0x000000B4 The video driver failed to initialize"

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SYMPTOMS

When you try to start Windows 2000, you may receive the following error message (on a blue screen):
*** STOP: 0x000000B4
The video driver failed to initialize.
Additionally, you cannot start Windows in Safe mode.
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CAUSE

This behavior may occur after you upgrade or change the drivers for the display adapter. This may be caused by damaged or incompatible display drivers.
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RESOLUTION

To resolve this issue, start the computer by using the Last Known Good Configuration feature.

For additional information about how to use this feature, click the article number below to view the article in the Microsoft Knowledge Base:
315396  (http://support.microsoft.com/kb/315396/EN-US/ ) HOW TO: Troubleshoot Startup Problems in Windows 2000
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MORE INFORMATION

For additional information about this error message, click the article number below to view the article in the Microsoft Knowledge Base:
240369  (http://support.microsoft.com/kb/240369/EN-US/ ) Err Msg: Stop 0x000000B4 The Video Driver Failed to Initialize
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APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional Edition
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Keywords: 
kberrmsg kbprb KB319120
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