Article ID: 319127 - View products that this article applies to.
This article was previously published under Q319127
You may experience the following symptoms:
This issue may occur if the Spooler service tries to start before the Server service. This issue may occur if you installed either the Lexmark International Markvision (LexBce) service or the Hewlett-Packard JetAdmin port monitoring software on your computer.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
To resolve this issue, edit the registry to make the Spooler service dependent on the Server service. If you do so, the Spooler service does not start until the Server service is running.
To create this dependency:
For information about how to contact Lexmark International or Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
(http://support.microsoft.com/kb/65416/ )Hardware and software vendor contact information, A-K
(http://support.microsoft.com/kb/60781/ )Hardware and software vendor contact information, L-P
(http://support.microsoft.com/kb/60782/ )Hardware and software vendor contact information, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.