Article ID: 319128 - View products that this article applies to.
This article was previously published under Q319128
After Microsoft Outlook downloads e-mail to your computer, you may receive one of the following error messages:
In this error message, path\filename.pst correspond to the location and the file name of your Personal Folders (.pst) file--for example, C:\mypst.pst.
File path\filename.pst could not be accessed. Data error. Cyclic redundancy check.
You may not be able to view some of the downloaded messages. When you click your Deleted Items folder, you may receive the following error message:
Data error (cyclic redundancy check)
This issue may occur if your personal folder file (.pst) is corrupted.
To resolve this issue, first check your hard disk for errors, and then re-create your personal folder file. To do so, follow these steps.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Check your hard disk for errorsUse the Windows Check Disk utility to check your hard drive for errors.
Repair your personal folder fileUse the Inbox Repair Tool to repair your personal folder file. For additional information about the Inbox Repair Tool, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/272227/ )How to use Inbox Repair tool to repair pst file in Outlook
If you don't use Microsoft Exchange Server, Outlook stores your e-mail messages, calendar, and other items in a Personal Folders file.
Article ID: 319128 - Last Review: September 17, 2012 - Revision: 4.0
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