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You cannot preview scanned TIFF file in Windows Picture and Fax Viewer

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Article ID:319196
Last Review:February 1, 2007
Revision:1.3
This article was previously published under Q319196

SYMPTOMS

When you use Microsoft Office Document Imaging to recognize text in a TIFF image, and you then save the document, you cannot preview the document in Windows Picture and Fax Viewer.

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CAUSE

This behavior occurs because when you save a TIFF file in Office Document Imaging, the optical character recognition (OCR) text is saved within the TIFF file. Windows Picture and Fax Viewer can no longer read the file.

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WORKAROUND

To work around this behavior, save the document with a different name after you use the Recognize Text Using OCR command. You can still preview the original document in Windows Picture and Fax Viewer.

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APPLIES TO
•Microsoft Office XP Professional
•Microsoft Office XP Small Business Edition
•Microsoft Office XP Standard Edition

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Keywords: 
kbtshoot kbprb kbsavefile KB319196

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