FIX: ISA Server Blocks Incoming Traffic Although a Valid Server Publishing Rule Exists

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Article ID: 319377 - View products that this article applies to.
This article was previously published under Q319377
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SYMPTOMS

ISA Server may temporarily block incoming traffic that is destined for a protocol that has a valid Server Publishing rule defined. This blockage typically does not occur for more than a few minutes.

CAUSE

This problem occurs because some Winsock error messages are not handled correctly. When a connection enters a specified state, all traffic that is destined for the Server Publishing rule is blocked by ISA Server for a short time.

RESOLUTION

You must install ISA Server Service Pack 1 (SP1) before you install this hotfix. For additional information about how to obtain the latest ISA Server service pack, click the article number below to view the article in the Microsoft Knowledge Base:
313139 How to Obtain the Latest Internet Security and Acceleration Server 2000 Service Pack
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. To install the fix, run the self-extracting file. You do not have to restart the ISA Server computer. If the computer is part of an ISA Server array, you do not have to shut down the whole array. You can still install this fix on a one-by-one basis.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date          Time    Version        Size      File name 
--------------------------------------------------------
24-Oct-2002   20:21   3.0.1200.179   176,912   Mspadmin.exe 
24-Oct-2002   20:20   3.0.1200.179   388,368   W3proxy.exe 
24-Oct-2002   20:21   3.0.1200.179   297,232   Wspsrv.exe 
24-Oct-2002   20:21   3.0.1200.179    99,600   Msphlpr.dll 
				
This fix also applies to the French, German, Spanish, and Japanese versions of ISA Server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 319377 - Last Review: October 24, 2013 - Revision: 2.7
APPLIES TO
  • Microsoft Internet Security and Acceleration Server 2000 Standard Edition
  • Microsoft Internet Security and Acceleration Server 2000 Service Pack 1
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbbug kbfix kbisaserv2000presp2fix kbqfe KB319377

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