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Peripheral Hardware May Not Be Initialized During the Startup Process

Article ID: 319588 - View products that this article applies to.

This article was previously published under Q319588

SYMPTOMS

If many peripheral devices are connected to the bus on a Windows 2000-based computer, some of the devices may not be initialized during the startup process. When this problem occurs, Device Manager shows the device as being present, but the device may be listed with an exclamation point.

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CAUSE

This problem occurs because Memory Manager cannot allocate a contiguous block of memory that is required for a particular device.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910

(http://support.microsoft.com/kb/260910/EN-US/ )

How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date         Time   Version         Size       File name
   ----------------------------------------------------------
   20-Mar-2002  17:01  5.0.2195.5209   1,686,976  Ntkrnlmp.exe
   20-Mar-2002  17:03  5.0.2195.5209   1,686,720  Ntkrnlpa.exe
   20-Mar-2002  17:03  5.0.2195.5209   1,707,328  Ntkrpamp.exe
   20-Mar-2002  17:01  5.0.2195.5209   1,664,704  Ntoskrnl.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173

(http://support.microsoft.com/kb/265173/EN-US/ )

The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861

(http://support.microsoft.com/kb/296861/EN-US/ )

Use QChain.exe to Install Multiple Hotfixes with One Reboot

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