Article ID: 320092 - Last Review: July 28, 2006 - Revision: 1.3

OL2002: You Cannot Use an E-mail Address to Search for an LDAP Entry

View products that this article applies to.
This article was previously published under Q320092
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/EN-US/ ) Description of the Microsoft Windows Registry
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SYMPTOMS

You cannot use an e-mail address to search for a Lightweight Directory Access Protocol (LDAP) entry.
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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841  (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
   Date          Time   Version          Size    File name     
   ----------------------------------------------------------
   20-Dec-2001   18:43  10.0.3618.0    47,432    Bjablr32.dll
   05-Feb-2002   15:14  10.0.3729.0   538,952    Emsmdb32.dll	
   21-Feb-2002   21:01  10.0.3819.0   850,248    Msmapi32.dll
   24-Apr-2002   10:44  10.0.4016.0   108,872    Emablt32.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
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MORE INFORMATION

After you apply this fix, you must add the following registry key.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Locate and then click the following key in the registry:
    HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\LDAP
  4. On the Edit menu, click Add Value, and then add the following registry value:
    Value name: SearchEmailAddress
    Data type: DWORD
    Value data: 1
  5. Quit Registry Editor.
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APPLIES TO
  • Microsoft Outlook 2002 Standard Edition
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Keywords: 
kbhotfixserver kbqfe kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB320092
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