Article ID: 320193 - View products that this article applies to.
This article was previously published under Q320193
NoticeIf you've been managing your finances with the help of Microsoft Money, you should be aware that Microsoft discontinued all online services and assisted support for all versions of Money on January 31, 2011. (Microsoft discontinued sales of Money on June 20, 2009.) If you're looking for an alternative program, Microsoft has made the Money Plus Sunset versions available as a replacement for the following expired programs: Microsoft Money Essentials, Microsoft Money Deluxe, Microsoft Money Premium, Microsoft Money Home, and Microsoft Money Business. For more information about Money Plus Sunset, refer to this article in the Microsoft Knowledge base: What Is Microsoft Money Plus Sunset?
When you try to open a Microsoft Money data file that was created in an earlier version of Money, you may receive an error message that resembles the following:
If you are using Microsoft Money 2005, and you receive this error message after you reinstall Money, the behavior may be caused by Money not having all the required updates installed.
Money cannot locate filename or cannot open it, possibly because it is a read-only file, you do not have permission to change it, or your disk drive is write-protected. If you have chosen the correct file and it cannot be accessed, you will need to click OK and then Restore your most recent backup file.
This behavior may occur if one or more of the following conditions are true:
To resolve this behavior, use the following method that is appropriate for your situation.
Method 1: Remove the read-only attribute from the Money file
Method 2: If you moved, deleted, or renamed your Money fileAfter you click OK in response to the error message, a dialog box appears that lets you open a file or restore a file from a backup file. Click Open an Existing file, and then follow the steps that appear to locate your data file.
You can also search the hard disk for any Money Files. To do this, follow the steps in the appropriate section.
Microsoft Windows XP or earlier versions of Windows
Method 3: Repair your Money data fileFor more information about how to repair your Money data file, click the following article number to view the article in the Microsoft Knowledge Base:
182608If repairing the Money data file does not resolve the behavior, you may have to perform a deeper repair. To do this, go to Method 4.
(http://support.microsoft.com/kb/182608/ )You receive error messages or notice unexpected symptoms in Money
Method 4: Run the Standard File repairFor more information about how to use the Standard File repair feature in Money, click the following article number to view the article in the Microsoft Knowledge Base:
902466If the behavior is still not resolved, your file may be damaged beyond repair. In this situation, you have two options. You can restore a backup file that does not have the damage, or you may have to create a new data file and export your existing account information to the new file. For more information about how to restore a backup file, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/902466/ )How to use the Microsoft Money Standard File Repair utility
178850For more information about how to create a new data file and export your existing account information to the new file, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/178850/ )How to restore a backup file in Microsoft Money
(http://support.microsoft.com/kb/178830/ )How to export and import account information in Microsoft Money
Method 5: Update Money 2005 before trying to open a Money 2005 data fileTo resolve this issue, create a new Money 2005 data file, download the updates, and then open your original Money 2005 data file. To do this, follow these steps.
Note Because of then enhanced security features in Windows Vista, you must run Money 2005 in an elevated mode for Money 2005 to update itself. To do this, right-click the Money icon, and then select Run As Administrator. Additionally, you must know the administrator credentials.
(http://support.microsoft.com/kb/896925/ )How to verify that you have the latest updates for Money 2005 installed
Article ID: 320193 - Last Review: February 11, 2011 - Revision: 15.0
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