Windows 2000 WMI Query Only Returns 32 Disk Drives Although More Exist

Article translations Article translations
Article ID: 320199 - View products that this article applies to.
This article was previously published under Q320199
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

On This Page

SYMPTOMS

When you run a programmatic WMI query against "root\CIMV2" - "SELECT * FROM Win32_DiskDrive", only 32 disk drives are returned. This is \\.\PHYSICALDRIVE0 through \\.\PHYSICALDRIVE31. Similarly, when you run CIM Studio and retrieve all instances of the Win32_DiskDrive class, only the same 32 disk drives are returned.

CAUSE

This problem occurs because of a hardcoded limit.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:
   Date       Time      Version       Size       File name
   ----------------------------------------------------------
   15-Apr-02  14:49:14  1.50.1085.81  1,030,000  Cimwin32.dll
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
After you apply this hotfix, the hardcoded limit is removed.

Properties

Article ID: 320199 - Last Review: October 24, 2013 - Revision: 2.8
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbsysadmin kbwin2ksp4fix kbbug kbenv kbfix kbui kbwin2000presp4fix KB320199

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com