Article ID: 320373 - View products that this article applies to.
This article was previously published under Q320373
If an event such as an incorrect shutdown occurs that damages the repository and there is no usable recovery file, Windows Management Instrumentation (WMI) tries rebuild the repository by compiling the MOFs that are specified in the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\CIMOM\Autorecover MOFsUnder certain circumstances, WMI may fail to rebuild a damaged repository. When this situation occurs, all functionality of the WMI subsystem may be lost.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/ )How to obtain the latest Windows 2000 service pack
Hotfix InformationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Date Time Version Size File name Platform -------------------------------------------------------------------- 14-May-2001 16:48:12 1.50.1085.82 708,681 Wbemcomn.dll Intel
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/ )The Datacenter Program and Windows 2000 Datacenter Server product
(http://support.microsoft.com/kb/296861/ )How to install multiple Windows updates or hotfixes with only one reboot
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