XL2000: Excel Quits Unexpectedly When You Switch Between Tab Strip and Chart on Worksheet

View products that this article applies to.

This article was previously published under Q320520

For a Microsoft Excel 2002 version of this article, see 321797 (http://support.microsoft.com/kb/321797/EN-US/ ) .

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SYMPTOMS

If you insert a Microsoft Forms 2.0 TabStrip control and a chart on a worksheet, and you click between the control, the chart, and the cells on the worksheet, Excel quits unexpectedly, and you receive an application error message.

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CAUSE

Excel does not correctly handle the in-place and user-interface activation of some classes of semi-windowless controls.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 (http://support.microsoft.com/kb/276367/EN-US/ ) OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time      Version     Size       File name     
   -------------------------------------------------------------
   24-APR-2002  17:31:43              1,853,345  Excel.msp
   24-APR-2002  17:31:47              4,454,236  Excel_admin.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time      Version     Size       File name     
   -------------------------------------------------------
   22-APR-2002  17:50:20  9.0.0.6418  7,163,949  Excel.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

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