Event ID 528 May Not Be Logged If LsaLogonUser() Is Called

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This article was previously published under Q320670

SYMPTOMS

Windows 2000 may not log security event ID 528 when a user logs on successfully if the user is authenticated by using the LsaLogonUser function. If the CrashOnAuditFail option is set, the computers stops with code 0xC0000244.

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CAUSE

When LsaLogonUser is called, a SourceContext parameter is passed. This is a TOKEN_SOURCE structure that identifies the source component. The SourceName member of this structure specifies an 8-byte character string that identifies the source of the access token. The symptoms that are described in this article occur if this member is not exactly eight bytes long.

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RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:

   Date         Time   Version        Size     File name
   --------------------------------------------------------
   07-May-2002  11:45  5.0.2195.5655  123,664  Adsldp.dll
   07-May-2002  11:45  5.0.2195.5655  130,832  Adsldpc.dll
   07-May-2002  11:45  5.0.2195.5725   62,736  Adsmsext.dll
   07-May-2002  11:45  5.0.2195.5720  357,648  Advapi32.dll
   07-May-2002  11:45  5.0.2195.5595  135,952  Dnsapi.dll
   07-May-2002  11:45  5.0.2195.5595   96,016  Dnsrslvr.dll
   07-May-2002  11:45  5.0.2195.5722   45,328  Eventlog.dll
   07-May-2002  11:45  5.0.2195.5639  146,192  Kdcsvc.dll
   22-Apr-2002  13:24  5.0.2195.5640  199,952  Kerberos.dll
   02-May-2002  15:44  5.0.2195.5724   71,024  Ksecdd.sys
   07-May-2002  11:40  5.0.2195.5744  504,080  Lsasrv.dll
   07-May-2002  11:40  5.0.2195.5744   33,552  Lsass.exe
   07-Dec-2001  17:05  5.0.2195.4745  107,280  Msv1_0.dll
   07-May-2002  11:45  5.0.2195.5626  306,960  Netapi32.dll
   07-May-2002  11:45  5.0.2195.5723  360,208  Netlogon.dll
   07-May-2002  11:45  5.0.2195.5719  916,752  Ntdsa.dll
   07-May-2002  11:45  5.0.2195.5585  386,832  Samsrv.dll
   29-Jan-2002  17:52  5.0.2195.4874  128,784  Scecli.dll
   07-May-2002  11:45  5.0.2195.5615  299,792  Scesrv.dll
   07-May-2002  11:45  5.0.2195.5677   48,912  W32time.dll
   25-Apr-2002  16:15  5.0.2195.5677   57,104  W32tm.exe
   07-May-2002  11:45  5.0.2195.5737  125,712  Wldap32.dll
   07-May-2002  11:40  5.0.2195.5744  504,080  Lsasrv.dll

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WORKAROUND

Make sure that the SourceName member is eight bytes long, or pad it to be eight bytes long.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot

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