Symptoms
Assume that you receive an instant message (IM) in Microsoft Skype for Business 2016, and the IM contains a UNC link that contains only the server name (\\MachineName) or starts with file://. When you click the link, you can't open it, and you receive the following error message:
Sorry, we couldn't open the link.
However, if the UNC link contains the server name and the share name, you can open it without any errors.
Resolution
To fix this issue, install the December 6, 2016, update (KB3127980) for Skype for Business 2016.