OL2002: Outlook Does Not Query As Expected If You Use Multiple LDAP Address Books on the Same Server

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This article was previously published under Q320910

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SYMPTOMS

If you use multiple Lightweight Directory Access Protocol (LDAP) address books in a Microsoft Outlook profile, Outlook 2002 does not query as expected unless the LDAP directories are on different servers.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:

   Date           Time  Version    Size       File name     
   -------------------------------------------------------
   06-May-2002    17:57            119,296    Olkintl.msp
   06-May-2002    17:59            763,392    Olkintl_admin.msp

After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date           Time  Version     Size      File name     
   -------------------------------------------------------
   21-Dec-2001    01:43 10.0.3618.0 47,432    Bjablr32.dll     
   04-May-2002    03:06 10.0.4030.0 112,968   Emablt32.dll     
   05-Feb-2002    22:14 10.0.3729.0 538,952   Emsmdb32.dll
   22-Feb-2002    04:01 10.0.3819.0 850,248   Msmapi32.dll

This fix is also available in the following language(s): French

The French version of this fix should have the following file attributes or later:

   Date           Time  Version    Size       File name     
   -------------------------------------------------------
   18-Jun-2002   16:25             97,792     Olkintl.msp
   18-Jun-2002   16:28             501,248    Olkintl_admin.msp

After the hotfix is installed, the French version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date           Time  Version      Size      File name     
   -------------------------------------------------------
   24-Apr-2002    17:46 10.0.3618.0  47,416    Bjablr32.dll     
   04-May-2002    03:06 10.0.4030.0  112,968   Emablt32.dll     
   12-Feb-2002    23:29 10.0.3729.0  858,432   Msmapi32.dll

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WORKAROUND

To work around this problem, use the Internet Protocol (IP) address of a server for the server name on a second LDAP address book filter.

This workaround is only effective for two filters pointing at the same server.

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