Article ID: 320914 - Last Review: December 1, 2007 - Revision: 4.8

Problems Upgrading a User-Mode Print Driver By Using Point and Print

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This article was previously published under Q320914

SYMPTOMS

If a client uses Point and Print to connect to a networked printer, and the printer driver on the server is changed, the client does not properly receive the updated registry information. In other words, if the printer driver for a shared printer is changed on the server, the driver is not upgraded on the clients.

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CAUSE

This problem occurs because the Localspl code detects that the driver has changed, and may delete the registry information incorrectly.

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RESOLUTION

Windows XP

To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (http://support.microsoft.com/kb/322389/EN-US/ ) How to Obtain the Latest Windows XP Service Pack

For your convenience, you can download the individual package that corrects this problem from the Microsoft Download Center.

Windows XP Home Edition and Windows XP Professional:

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Download the Q320914 package now (http://www.microsoft.com/downloads/details.aspx?familyid=40221839-2AD3-4FD8-A371-CFB031047635&displaylang=en)

Windows XP 64-Bit Edition:

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Download the Q320914 package now (http://www.microsoft.com/downloads/details.aspx?familyid=16932E2B-79BC-491D-97CF-63A427A210AE&displaylang=en)

Release Date: October 16, 2002

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 (http://support.microsoft.com/kb/119591/EN-US/ ) How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version      Size     File name      Platform
   ----------------------------------------------------------------------
   02-Aug-2002  17:30  5.1.2600.46  284,160  Localspl.dll   i386
   02-Aug-2002  17:30  5.1.2600.49   86,528  Win32spl.dll   i386

   02-Aug-2002  17:30  5.1.2600.46  946,688  Localspl.dll   Itanium 64-bit
   02-Aug-2002  17:30  5.1.2600.49  264,192  Win32spl.dll   Itanium 64-bit
   28-May-2002  21:38  5.1.2600.46  284,160  Wlocalspl.dll  Itanium 64-bit

   24-Jul-2002  05:43  5.1.2600.49   86,528  Wwin32spl.dll  Itanium 64-bit

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

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MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

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