Article ID: 320931 - View products that this article applies to.
This article was previously published under Q320931
Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.
This step-by-step article describes how to remove a third-party personal firewall program from your Microsoft Windows 2000-based computer.
IMPORTANT: The steps in this article describe a general procedure that you can use to remove a third-party firewall program (such as Norton Personal Firewall, Norton Internet Security, BlackIce Defender or BlackIce PC Protection, ZoneAlarm, or McAfee Firewall) that is installed on your computer. For more information or specific instructions about how to remove the program, or to inquire about the availability of vendor-specific tools that you can use to remove the program, see the program documentation or contact the program vendor.
Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.
For additional information about computer viruses, click the following article number to view the article in the Microsoft Knowledge Base:
129972To remove the firewall program from the computer, follow these steps:
(http://support.microsoft.com/kb/129972/ )Computer viruses: description, prevention, and recovery
For information about how to contact your software or hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
(http://support.microsoft.com/kb/65416/EN-US/ )Hardware and Software Third-Party Vendor Contact List, A-K
(http://support.microsoft.com/kb/60781/EN-US/ )Hardware and Software Third-Party Vendor Contact List, L-P
(http://support.microsoft.com/kb/60782/EN-US/ )Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.