SMS: Advertisements for a User or User Group Can Run Again

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This article was previously published under Q321168

SYMPTOMS

If you install the Q296780 and Q316021 hotfixes, advertisements for user-based or user group-based collections may run again when a user logs on.

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

296780 (http://support.microsoft.com/kb/296780/EN-US/ ) SMS: Program That Is Based on a Recurring Schedule Runs Multiple Times

316021 (http://support.microsoft.com/kb/316021/EN-US/ ) SMS: Smsapm32 Does Not Remove Software or Generate Status Messages for Software Uninstall

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CAUSE

The version of Smsapm32.exe that is included with the hotfixes that are described in the "Symptoms" section of this article schedules the deletion of completed job files on the client. If an assigned advertisement for a user or user group has already been installed, it may run again if the user remains logged out for more than 23 hours.

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RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 (http://support.microsoft.com/kb/288239/EN-US/ ) How to Obtain the Latest Systems Management Server 2.0 Service Pack

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Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:

Date         Time   Version        Size       File name        Platform
-----------------------------------------------------------------------
02-Mar-2001  01:30  2.0.92.9         395,032  Apasetup.exe        Intel
01-Mar-2001  13:00  2.0.1493.3125    259,936  Bindclin.dll        Intel
02-Mar-2001  00:15  2.0.1493.3251    182,096  Ccim32.dll          Intel
02-Mar-2001  00:30  2.0.92.9       1,324,075  Ccmcore.exe         Intel
02-Mar-2001  00:15  2.0.1493.3251  3,402,213  Clicore.exe         Intel
02-Mar-2001  00:10  2.0.1493.3238     88,432  Clisvcl.exe         Intel
02-Mar-2001  01:30                        67  Compverbase.ini     Intel
02-Mar-2001  01:30                        67  Compversmsapm32.ini Intel
02-Mar-2001  01:30                        67  Compverswdist.ini   Intel
01-Mar-2001  22:20  2.0.1493.3216     39,264  Cqmgr32.dll         Intel
01-Mar-2001  13:00  2.0.1493.3125    338,272  Mslmclin.dll        Intel
01-Mar-2001  13:00  2.0.1493.3125    269,664  Ndsclin.dll         Intel
02-Mar-2001  00:00  2.0.1493.3236     54,128  Odpsys32.exe        Intel
02-Mar-2001  00:00  2.0.1493.3236     60,272  Odpusr32.exe        Intel
25-Sep-2001  23:14  2.0.1250.7       762,688  Preinst.exe         Intel
02-Mar-2001  01:30  2.0.1493.3254    291,696  Smsapm32.exe        Intel
02-Mar-2001  00:00  2.0.92.9         639,507  Swdist32.exe        Intel
02-Mar-2001  01:30  2.0.92.9         655,463  Apasetup.exe        Alpha
02-Mar-2001  00:15  2.0.1493.3251    293,648  Ccim32.dll          Alpha
02-Mar-2001  00:30  2.0.92.9       1,925,229  Ccmcore.exe         Alpha
02-Mar-2001  00:15  2.0.1493.3251  4,442,606  Clicore.exe         Alpha
02-Mar-2001  00:10  2.0.1493.3238    125,712  Clisvcl.exe         Alpha
02-Mar-2001  01:30                        67  Compverbase.ini     Alpha
02-Mar-2001  01:30                        67  Compversmsapm32.ini Alpha
02-Mar-2001  01:30                        67  Compverswdist.ini   Alpha
01-Mar-2001  13:00  2.0.1493.3125    578,832  Mslmclin.dll        Alpha
02-Mar-2001  00:00  2.0.1493.3236     75,024  Odpsys32.exe        Alpha
02-Mar-2001  00:00  2.0.1493.3236     83,728  Odpusr32.exe        Alpha
02-Mar-2001  01:30  2.0.1493.3254    387,856  Smsapm32.exe        Alpha
02-Mar-2001  00:00  2.0.92.9         693,008  Swdist32.exe        Alpha

NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.

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MORE INFORMATION

The hotfix in this article also fixes the problem that is described in the following Microsoft Knowledge Base article:

316868 (http://support.microsoft.com/kb/316868/EN-US/ ) Advertisements Do Not Start When a User Logs On

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How to Install the Hotfix

Apply this fix on all of the sites in the SMS hierarchy. To install the fix, use one of the following methods.

How to Use the Hotfix Installer

NOTE: You can use this method only on i386-based computers.

Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required; you must also download them from the Microsoft FTP site. It is important to keep the folder structure intact. The Q321168.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
Log on to your site server by using an account with administrator permissions.
On the site server, quit the SMS Administrator console.
Run the Q316021.exe file and follow the instructions in the wizard. The Systems Management Server services are stopped and restarted as part of the installation process.

How to Manually Install the Hotfix

Copy the update program file (Q321168.exe) and platform folders to a new folder. The folder structure must be arranged so that the program file is located one folder "above" the platform folders.
Quit the SMS Administrator console and stop all SMS services in Control Panel. If the SMS_SITE_BACKUP service is running, stop it also.
Replace the Clicore.exe file in the SMS\Inboxes\Clicomp.src\Base\Platform folder with the version in the hotfix Platform folder.
Replace the Compver.ini in the SMS\Inboxes\Clicomp.src\Base folder with the Compverbase.ini file in the hotfix Platform folder. Change the file name to Compver.ini.
Replace the Ccmcore.exe file in the SMS\Inboxes\Clicomp.src\Base\Platform folder with the version in the hotfix Platform folder.
Replace the Apasetup.exe file in the SMS\Inboxes\Clicomp.src\smsapm32\Platform folder with the version in the hotfix Platform folder.
Replace the Compver.ini file in the SMS\Inboxes\Clicomp.src\smsapm32 folder with the Compversmsapm32.ini file in the hotfix Platform folder. Change the file name to Compver.ini.
Replace the Swdist32.exe file in the SMS\Inboxes\Clicomp.src\SWDist\Platform folder with the version in the hotfix Platform folder.
Replace the Compver.ini file in the SMS\Inboxes\Clicomp.src\SWDist folder with the Compverswdist.ini file in the hotfix Platform Folder. Change the file name to Compver.ini.
Replace the Bindclin.dll file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
Replace the cqmgr32.dll file the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
Replace the Ccim32.dll file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
Replace the Clisvcl.exe file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
Replace the Mslmclin.dll file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
Replace the Ndsclin.dll file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
Replace the Odpsys32.exe file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
Replace the Odpusr32.exe file in the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
Replace the Smsapm32.exe file i the SMS\Bin\Platform folder with the version in the hotfix Platform folder.
Restart the SMS site services.