XADM: Information Store Crashes with NULL SPropValues

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Article ID: 321294 - View products that this article applies to.
This article was previously published under Q321294
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SYMPTOMS

The information store (Store.exe) may crash unexpectedly with the following stack trace:
ChildEBP RetAddr  
20b4f0e4 0043e7b9 store!EcCodePageConvertXRaw+0x67
20b4f104 004316d0 store!EcCodePageConvertX+0x34
20b4f130 0046f0c4 store!EcMakeSortKey+0x97
20b4f158 0046f178 store!EcComparePrv+0x3cd
20b4f180 0046f311 store!EcCompareProps+0xf9
20b4f190 0046e638 store!TWIR::EcCompareProps+0x1c
20b4f1e8 0048ad1a store!TWIR::EcRestrictProperty+0x2ec
20b4f21c 0046e47e store!VTABLETWIR::EcRestrictProperty+0xce
20b4f248 0046e3b8 store!TWIR::EcRestrictHier+0x235
20b4f274 0046e3b8 store!TWIR::EcRestrictHier+0x78
20b4f2a0 0046e76d store!TWIR::EcRestrictHier+0x78
20b4f2c4 0048685d store!TWIR::EcRestrictEx+0x4d
20b4f2e0 0066a351 store!TWIR::EcRestrict+0x20
20b4f36c 004cd8f5 store!VFOLD::EcCheckVisibility+0x125
20b4f38c 004cd82a store!VFOLD::EcNotifySortlist+0x39
20b4f3b8 0041e833 store!VFOLD::EcNotify+0x1f3
20b4f3d0 0041e455 store!SUBSLIST::EcNotifyAll
20b4f6c4 0041eb72 store!MDB::EcPublish+0x11a
20b4f6e8 00403bd2 store!NEVT::EcPublish+0xe9
20b4f708 0047e67f store!JSES::EcCommitTransaction+0x3c8
					

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:

Component: HTTP-DAV

Collapse this tableExpand this table
File nameVersion
Store.exe6.0.5770.81
Davex.dll6.0.5770.81
Exoledb.dll6.0.5770.81
Dsaccess.dll6.0.5770.81
Dscmsg.dll6.0.5770.81
Excdo.dll6.0.5770.81
Exmgmt.exe6.0.5770.81
Exprox.dll6.0.5770.81
Exres.dll6.0.5770.81
Exsp.dll6.0.5770.81
Exwmi.dll6.0.5770.81
Jcb.dll6.0.5770.81
Mad.exe6.0.5770.81
Mdbmsg.dll6.0.5770.81
Mdbsz.dll6.0.5770.81
Phatcat.dll6.0.5770.81

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

Properties

Article ID: 321294 - Last Review: October 24, 2013 - Revision: 1.4
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB321294

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