OL2002 - The 'NewInspector' Event Does Not Fire When You Use the Previous and Next Buttons in a New Message Inspector Window

View products that this article applies to.

This article was previously published under Q321326

Expand all | Collapse all

SYMPTOMS

The NewInspector event does not fire consistently if you use the Previous and Next buttons in a new message inspector window.

Back to the top

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date         Time   Version    Size      File name     
   ----------------------------------------------------
   09-Apr-2001  20:34  10.0.4115 6,310,216  Outllib.dll

After the fix is installed, the English-language version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version    Size       File name     
   -----------------------------------------------------
   09-Apr-2001  20:34  10.0.4115  6,310,216  Outllib.dll

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

Back to the top