XADM: When You Delete a Task Request in Outlook, Sent Items Deletes the Original Task

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Article ID: 321535 - View products that this article applies to.
This article was previously published under Q321535
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SUMMARY

In Outlook, when you delete a task request mail message from the Sent Items folder, the original task is deleted instead of just the mail message.

For additional information about the latest service pack for Microsoft Exchange 2000 Server, click the article number below to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

MORE INFORMATION

The English version of this feature should have the following file attributes or later:

Collapse this tableExpand this table
File nameVersion
Davex.dll6.0.5770.87
Dsaccess.dll6.0.5770.87
Dscmsg.dll6.0.5770.87
Excdo.dll6.0.5770.87
Exmgmt.exe6.0.5770.87
Exoledb.dll6.0.5770.87
Exprox.dll6.0.5770.87
Exres.dll6.0.5770.87
Exsp.dll6.0.5770.87
Exwmi.dll6.0.5770.87
Jcb.dll6.0.5770.87
Mad.exe6.0.5770.87
Mdbmsg.dll6.0.5770.87
Mdbsz.dll6.0.5770.87
Phatcat.dll6.0.5770.87
Store.exe6.0.5770.87

Steps to Reproduce the Problem

  1. Create two mail-enabled user accounts for User1 and User2.
  2. User1: Start Outlook.
  3. User1: On the File menu, point to New, and then click Task Request.
  4. User1: In the To text box, type user2.
  5. User1: Click to select the Keep and updated copy of this task on my task list check box.
  6. User1: Click Send, and then wait for the notification of acceptance.
  7. User2: Start Outlook.
  8. User2: Open the task request mail, and then click Accept to accept it.
  9. User1: Open the sent task request in your local Sent Items folder. Note that the yellow banner displays "Accepted by ... on ...". Close the message.
  10. User1: Select the item in the Sent Items folder, and then press the DELETE key to delete it.

    Actual result: The local copy of the task in User1's Tasks folder is deleted.
  11. User1: Press the DELETE key again.

Expected result: Only the task request mail in the Sent Items folder is deleted. The associated task is not deleted.

Actual result: The selected item in the Sent Items folder is deleted.

Properties

Article ID: 321535 - Last Review: February 27, 2014 - Revision: 4.4
APPLIES TO
  • Microsoft Exchange 2000 Server Service Pack 2
  • Microsoft Outlook 2002 Service Pack 1 (SP-1)
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbexchange2000presp3fea kbexchange2000presp3fix kbexchange2000sp3fix kbinfo kbqfe KB321535

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