Article ID: 321994 - View products that this article applies to.
This article was previously published under Q321994
This article describes how to turn-on (enable) the offline storage of Hotmail Web based e-mail accounts or MSN, the Microsoft Network, Web based e-mail accounts in Microsoft Office Outlook 2003 and in Microsoft Outlook 2002. The steps in this article are intended for use after you have configured Outlook to view your Hotmail or MSN e-mail accounts.
NOTE If you do not turn-on the offline storage of your Hotmail or MSN Web based e-mail account in Outlook, Outlook may try to initialize a connection to the Internet when you try to view the Web based e-mail account while you are not connected to the Internet. This may occur each time that you click a different e-mail item because Outlook is trying to download the text in the body of the e-mail item.
In Office Outlook 2003 and in Outlook 2002, you can store a copy of your Hotmail e-mail account or your MSN e-mail account locally, and read and compose your e-mail messages while you are offline. To do this, use the following method after your have configured your Hotmail e-mail account or your MSN e-mail account in Outlook.
How to download a local copy of your Hotmail or MSN e-mail account
If you click Send/Receive, Outlook dials the Internet, sends any e-mail messages that you composed offline, downloads local copies of any e-mail messages on the Hotmail or MSN server, and then disconnects from the Internet under the default settings.
NOTE Issues may occur when you send and receive Hotmail or MSN e-mail messages if your account is near or over its size limit. View your Hotmail or MSN e-mail account on their Web sites to verify your current mailbox size. It is possible to purchase more storage space if required.
You may receive a timeout error message when you send or receive e-mail messages. This issue may occur if you have too many e-mail messages in some of your folders (specifically, this occurs if you have too many e-mail messages in your Deleted Items or Trash Can folders). You can avoid this issue by emptying these folders on the Hotmail or MSN Web sites.
For more information about how to configure MSN and Hotmail with Outlook 2002 and Office Outlook 2003, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/287604/ )How to configure MSN to work with Outlook 2002 and with Outlook 2003
(http://support.microsoft.com/kb/287424/ )How to configure Outlook with Hotmail