When you try to open a publication, you may receive the
following error message:
Cannot open this file
This problem occurs if you use a Microsoft Windows XP-based or
Windows 2000-based computer and try to open a publication that was created on a
Microsoft Windows 98-based computer.
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When you save a publication, Publisher stores the printer
settings with the file. Because Windows 98 uses different printer drivers than
Windows XP or Windows 2000, when you try to open a publication that was created
on a Windows 98-based computer in a Windows XP or Windows 2000 environment,
Publisher cannot find the Windows 98 printer driver, and you receive the error
message.
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To resolve this problem, follow these steps:
| 1. | Click Start, and then click Control Panel. |
| 2. | Double-click Administrative Tools, and then double-click Services. |
| 3. | Click Print Spooler, and then click Stop on the Action menu. |
| 4. | Start Publisher, and then open your publication. |
| 5. | Switch to the Services dialog box, click Print Spooler, and then click Start on the Action menu. |
| 6. | Close the Services dialog box. |
| 7. | On the File menu in Publisher, click Print.
If you receive a warning that a printer for this
publication cannot be found, click OK. |
| 8. | In the Name box, click the printer that you want, and then click OK. |
| 9. | On the File menu, click Save.
Publisher saves the new printer settings with the
publication. |
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