When you try to start Microsoft Word 2002 for the first time after installation, you may receive the following error message: After you receive the error message, Word quits.

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This issue may occur if a third-party driver interferes with the installation of Word 2002.

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To resolve this issue, follow these steps.

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Remove Office

1.	Click Start, point to Settings, and then click Control Panel.
2.	In Control Panel, double-click Add/Remove Programs.
3.	In the Add/Remove Programs Properties dialog box, click Microsoft Office XP, and then click Change/Remove. Note The exact name of Microsoft Office XP may vary, depending on which version of Office XP you have.
4.	In the Microsoft Office XP Setup dialog box, click Uninstall Office - Remove Microsoft Office XP, and then click Next.
5.	Click Yes to remove Office.
6.	In the Add/Remove Programs dialog box, click Close.

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Edit the Registry

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

1.	Click Start, and then click Run.
2.	In the Run dialog box, type regedit, and then click OK.
3.	In the left pane in the Registry Editor, locate the following key: HKEY_CURRENT_USER\Software\Microsoft\Office
4.	In the left pane, right-click 10.0 under the Office folder, and then click Delete.
5.	On the File menu, click Exit.

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Delete Files and Reinstall Office

1.	Click Start, and then click Search.
2.	In the Search dialog box, type drive:\Program Files, where drive is the drive that Word is installed on.
3.	In the Program Files dialog box, right-click Microsoft Office, and then click Delete. Note If you have previous versions of Word or Office installed, you must locate and delete drive:\Program Files\Microsoft Office\Office 10, where drive is the drive that Word is installed on.
4.	Reinstall Office XP. Follow the on-screen instructions until you are prompted to Choose the type of installation you need.
5.	Type drive:\Program Files\Microsoft Office\2002, where drive: is the drive where you want Office XP installed, and then click Next.
6.	Follow the remaining on-screen instructions.

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