XCCC: NetScape Navigator Stops Responding When You Use SSL with Outlook Web Access

View products that this article applies to.

This article was previously published under Q322208

Expand all | Collapse all

SYMPTOMS

When you use NetScape Navigator version 6.0 to obtain access to your Microsoft Outlook Web Access (OWA) account over a secure sockets layer (SSL) connection, NetScape Navigator may stop responding (hang).

Back to the top

WORKAROUND

To work around this problem, obtain and install the most recent version of NetScape Navigator. For information about how to contact NetScape, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 (http://support.microsoft.com/kb/65416/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, A-K

60781 (http://support.microsoft.com/kb/60781/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, L-P

60782 (http://support.microsoft.com/kb/60782/EN-US/ ) Hardware and Software Third-Party Vendor Contact List, Q-Z

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Back to the top

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Back to the top