Article ID: 322666 - Last Review: July 28, 2006 - Revision: 1.2

OL2002: Outlook Stops Responding When You Click 'Nivel de Cifrado' in an Encrypted Message

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This article was previously published under Q322666
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SYMPTOMS

Outlook 2002 stops responding when you click Camada de criptografia in the Message Security Page dialog box of an encrypted message.
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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841  (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack
The Spanish-language version of this fix should have the following file attributes or later: 
   Date       Time       Size     File name     
   ------------------------------------------------
   15-May-2002 18:42:00   87,552  Olkintl.msp
   15-May-2002 18:48:00  871,936  Olkintl_admin.msp
After the fix is installed, the following files will have the listed attributes or later: 
   Date        Time      Version      Size       File name     
   ----------------------------------------------------------
   12-Feb-2002 16:29:21  10.0.3729.0    854,336  Msmapi32.dll
   13-May-2002 18:44:21  10.0.4016.0  2,062,672  Outllibr.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).
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APPLIES TO
  • Microsoft Outlook 2002 Standard Edition
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Keywords: 
kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB322666
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