Article ID: 322892 - View products that this article applies to.
This article was previously published under Q322892
When you are using the Stamps.com Internet Postage program, you may receive the following error message:
If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to:
ipostage.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
App name App version Module name Module version Offset ---------------------------------------------------------------- ipostage.exe 18.104.22.1685 user32.dll 5.1.2600.0 0000f648
This issue may occur because Internet Postage version 2.2.3 is not completely compatible with Windows XP.
To resolve this issue, contact Stamps.com to inquire about the availability of a fix for this issue. For information about how to do so, please visit either of the following Stamps.com Web sites:
http://www.stamps.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For information about how to contact Stamps.com, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
(http://support.microsoft.com/kb/65416/EN-US/ )Hardware and Software Third-Party Vendor Contact List, A-K
(http://support.microsoft.com/kb/60781/EN-US/ )Hardware and Software Third-Party Vendor Contact List, L-P
(http://support.microsoft.com/kb/60782/EN-US/ )Hardware and Software Third-Party Vendor Contact List, Q-Z