Article ID: 322913 - Last Review: October 27, 2006 - Revision: 5.1 WM_TIMER messages may stop being delivered to programs in Windows 2000This article was previously published under Q322913 On This PageSYMPTOMSWM_TIMER
timer messages may stop being delivered to programs on systems that run longer
than 497 days. This may cause portions of programs to stop working. For
example, if a program updates a window when it receives a WM_TIMER message, window updating stops. RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:260910
(http://support.microsoft.com/kb/260910/
)
How to obtain the latest Windows 2000 service pack
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The following files are available for download from the Microsoft
Download Center:Collapse this image  Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image Collapse this image For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Version Size File name ---------------------------------------------------------- 27-Jul-2002 16:50 5.0.2195.5265 42,256 Basesrv.dll 27-Jul-2002 16:50 5.0.2195.5907 222,992 Gdi32.dll 27-Jul-2002 16:50 5.0.2195.4928 708,880 Kernel32.dll 27-Jul-2002 16:50 5.0.2195.4733 332,560 Msgina.dll 26-Jun-2001 00:17 3.10.0.103 47,808 User.exe 27-Jul-2002 16:50 5.0.2195.5931 379,664 User32.dll 27-Jul-2002 16:50 5.0.2195.5968 369,936 Userenv.dll 17-Jul-2002 16:45 5.0.2195.5948 1,642,416 Win32k.sys 03-May-2002 16:31 5.0.2195.5731 178,960 Winlogon.exe 27-Jul-2002 16:50 5.0.2195.5935 243,472 Winsrv.dll STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows 2000 Service Pack 4. MORE INFORMATION
For more information about how to obtain a hotfix for Windows 2000
Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:
265173
(http://support.microsoft.com/kb/265173/
)
The Datacenter program and Windows 2000 Datacenter Server product
For more information about how to install multiple hotfixes with
only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:
296861
(http://support.microsoft.com/kb/296861/
)
How to install multiple Windows updates or hotfixes with only one reboot
For more information about other problem on systems that run longer than 497 days, click the following article number to view the article in the Microsoft Knowledge Base:
831409
(http://support.microsoft.com/kb/831409/
)
Your Windows 2000-based computer stops responding after the computer runs without interruption for more than one year
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