Article ID: 322958 - Last Review: September 27, 2005 - Revision: 2.3 PPT2000: PowerPoint Stops Responding When You Try to Save or Move a Presentation with 3-D objectsThis article was previously published under Q322958 SYMPTOMS When you create a presentation with a custom slide size of
56 inches by 36 inches, and you include several objects on the slide, and you
include several objects on the slide (especially three-dimensional [3-D]
objects), PowerPoint 2000 may stop responding (hang) when you try to move the
3-D object with your pointer or try to save the presentation. CAUSE This problem occurs because PowerPoint becomes stuck in an
infinite loop when it tries to render a 3-D object. This problem occurs only if
your presentation contains both of the following:
RESOLUTION To resolve this problem, obtain the latest
service pack for Microsoft Office 2000. For additional information, click the
following article number to view the article in the Microsoft Knowledge Base: 276367
(http://support.microsoft.com/kb/276367/EN-US/
)
OFF2000: How to Obtain the Latest Office 2000 Service Pack The English version of this fix has the file
attributes (or later) that are listed in the following table. The dates and
times for these files are listed in coordinated universal time (UTC). When you
view the file information, it is converted to local time. To find the
difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date Time Size File name ---------------------------------------------- 17-Jun-2002 23:02 1,933,156 MsO9.msp 18-Jun-2002 02:33 4,041,884 MsO9_admin.msp 17-Jun-2002 23:46 5,179 Readme.txt Date Time Version Size File name ---------------------------------------------------- 15-Jun-2002 06:42 9.0.0.6611 5,599,281 Mso9.dll STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in
Microsoft Office 2000 Service Pack 3 (SP-3).
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