OL2002: Outlook Stops Responding If You Use Italian Proofing Tools

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This article was previously published under Q322995

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SYMPTOMS

Outlook 2002 stops responding (hangs) if you try to use the Italian proofing tools. This problem occurs when there is a word followed by a space, then a dot (period), and then another word (for example, "hello .there").

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date        Time     Size      File name     
   --------------------------------------------
   18-Jun-2002 09:57      66,048  Lpk.msp
   18-Jun-2002 09:58   1,035,776  Lpk_admin.msp

After the fix is installed, the following files will have the listed attributes or later:

   Date           Time   Version    Size     File name     
   -----------------------------------------------------
   07-May-2002    04:48  1.0.0.40   335,937  Mssp3it.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

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