OL2002: Administrators Cannot Prevent Users from Creating Outlook Data Files

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Article ID: 323244 - View products that this article applies to.
This article was previously published under Q323244
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
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Administrators cannot prevent users from creating or accessing Outlook data files (personal folders [.pst] files). There are not any policies available that prevent access to the Outlook data files or to its various user interfaces.


To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 OFFXP: How to Obtain the Latest Office XP Service Pack
The English-language version of this fix should have the following file attributes or later:
   Date         Time   Size       File name     
   07-Jun-2002  14:46  4,154,880  Outlook_admin.msp
   07-Jun-2002  13:54  2,399,508  Outlook.msp
   07-Jun-2002  14:05      2,873  Readme.txt
After the fix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version      Size       File name     
   29-Apr-2002  14:47  10.0.4024.0    104,776  Envelope.dll
   29-Apr-2002  14:47  10.0.4024.0    346,440  Exsec32.dll
   05-Jun-2002  19:00  10.0.4128.0    539,208  Outlcm.dll
   21-May-2002  12:27  10.0.4115.0    100,680  Outlctl.dll
   05-Jun-2002  19:00  10.0.4128.0  6,310,472  Outllib.dll
   29-Apr-2002  14:48  10.0.4024.0     92,488  Outlmime.dll
   29-Apr-2002  14:48  10.0.4024.0     47,432  Outlook.exe
   05-Jun-2002  19:00  10.0.4128.0    121,416  Outlph.dll
   29-Apr-2002  14:48  10.0.4024.0     47,432  Recall.dll

How to Modify the Registry to Activate the Fix

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

You must add or modify a registry to activate the fix. To do this:
  1. Start Registry Editor (Regedt32.exe).
  2. Locate and then click the following key in the registry:
  3. On the Edit menu, click Add Value, and then add the following registry value:
    Value name: DisablePst
    Data type: REG_DWORD
    Value data: 1
  4. Quit Registry Editor.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).


Article ID: 323244 - Last Review: February 27, 2014 - Revision: 1.4
  • Microsoft Outlook 2002 Service Pack 1 (SP-1)
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB323244

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