FIX: Message Queuing Remote Read May Not Always Recover

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Article ID: 323372 - View products that this article applies to.
This article was previously published under Q323372
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SYMPTOMS

If the remote read connection is lost, Microsoft Message Queuing applications may receive errors that require you to restart the application and the local Message Queuing service to re-establish the connection. The following blue screen error may occur:
BugCheck D1, {14, 2, 0, bea0db00}

CAUSE

This behavior occurs because the remote procedure call (RPC) binding handle is shared among multiple remote read handles that are held by local applications on the client computer. When the Message Queuing service on the server that owns the queue is restarted, the RPC tries to re-establish the connection by using the old binding handle, which does not always work.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date          Time    Version     Size     File name
   --------------------------------------------------------------
   28-May-2002   20:37   5.0.0.746   279,824  Mq1repl.dll      
   22-May-2002   15:43   5.0.0.749    73,680  Mqac.sys
   28-May-2002   20:37   5.0.0.746   215,312  Mqads.dll        
   28-May-2002   20:37   5.0.0.748    76,048  Mqdscli.dll      
   28-May-2002   20:37   5.0.0.735    41,744  Mqdssrv.dll      
   28-May-2002   20:37   5.0.0.746   264,976  Mqmigrat.dll     
   28-May-2002   20:37   5.0.0.740   222,480  Mqoa.dll         
   28-May-2002   20:37   5.0.0.748     8,976  Mqperf.dll       
   28-May-2002   20:37   5.0.0.749   417,552  Mqqm.dll         
   28-May-2002   20:37   5.0.0.748    92,944  Mqrt.dll         
   28-May-2002   20:37   5.0.0.746    70,416  Mqsec.dll        
   28-May-2002   20:37   5.0.0.748   109,840  Mqutil.dll       
   28-May-2002   20:37   5.0.0.748    64,784  Msmq.cpl
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Properties

Article ID: 323372 - Last Review: February 27, 2014 - Revision: 6.4
APPLIES TO
  • Microsoft Message Queuing 2.0
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbwin2ksp4fix kbbug kbfix KB323372

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