Article ID: 323687 - Last Review: February 1, 2007 - Revision: 3.2

Clearing History May Not Remove Pages You Visited Today in Internet Explorer

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This article was previously published under Q323687
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SYMPTOMS

After you click Clear History on the General tab of Internet Options, Web pages that you visited today may not be removed from your history.
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CAUSE

This problem may occur if another process has the history locked when you click Clear History.
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RESOLUTION

To work around this problem:
  1. Quit all running programs.
  2. In Control Panel, double-click Internet Options.
  3. On the General tab, click Clear History.
  4. Click Yes, and then click OK.
  5. Restart Internet Explorer.
  6. If the problem persists, restart your computer in Safe mode, and then repeat steps 1 through 5.
For additional information about how to start your computer in Safe mode, click the article numbers below to view the articles in the Microsoft Knowledge Base:
315222  (http://support.microsoft.com/kb/315222/EN-US/ ) A Description of the Safe Boot Mode Options in Windows XP
202485  (http://support.microsoft.com/kb/202485/EN-US/ ) Description of Safe Boot Mode in Windows 2000
273738  (http://support.microsoft.com/kb/273738/EN-US/ ) How to Troubleshoot Windows Millennium Edition Startup Problems
180902  (http://support.microsoft.com/kb/180902/EN-US/ ) How to Start a Windows 98-Based Computer in Safe Mode
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
  • Microsoft Internet Explorer 5.5 Service Pack 1
  • Microsoft Internet Explorer 5.5 Service Pack 2
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 6.0, when used with:
    • Microsoft Windows 2000 Advanced Server
    • Microsoft Windows 2000 Datacenter Server
    • Microsoft Windows 2000 Professional Edition
    • Microsoft Windows 2000 Server
    • Microsoft Windows NT Server 4.0 Standard Edition
    • Microsoft Windows NT Server 4.0, Terminal Server Edition
    • Microsoft Windows NT Workstation 4.0 Developer Edition
    • Microsoft Windows Millennium Edition
    • Microsoft Windows 98 Second Edition
    • Microsoft Windows 98 Standard Edition
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Keywords: 
kbprb kbui KB323687
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