An RPC Error Occurs When You View Services on a Remote Computer

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Article ID: 323790 - View products that this article applies to.
This article was previously published under Q323790
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SYMPTOMS

When you try to view or manage services on a remote Microsoft Windows XP-based computer by using the Services snap-in (Services.msc), you may receive the following error message:
Unable to open service control manager database on \\computer.
Error 1722: The RPC server is unavailable.

CAUSE

This error message may occur if the File and Printer Sharing for Microsoft Networks component is not turned on on the remote computer.

RESOLUTION

To resolve this issue, turn on the File and Printer Sharing for Microsoft Networks component on the remote computer.

MORE INFORMATION

The File and Printer Sharing for Microsoft Networks component must be turned on for many remote-management functions to work. For example, the following commands do not work if the File and Printer Sharing for Microsoft Networks component is not turned on. sc.exe \\computer query
[SC] OpenSCManager FAILED 1722:
The RPC server is unavailable.
at.exe \\computer
The network path was not found.
schtasks.exe /query /s \\computer
ERROR: The network path was not found.

Properties

Article ID: 323790 - Last Review: December 3, 2007 - Revision: 6.4
APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows XP Professional
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Small Business Server 2003 Standard Edition
Keywords: 
kbenv kberrmsg kbprb KB323790

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