Using language IDs to identify language packs for AD DS and AD LDS domain controllers

This article describes how to resolve the language ID to the name of the correct language pack to install.

Applies to:   Windows Server 2019, Windows Server 2016, Windows Server 2012 R2
Original KB number:   324097

Summary

You may notice that an event that resembles the following event is recorded on Active Directory Domain Services (AD DS) or Active Directory Lightweight Directory Services (AD LDS) domain controllers:

Event Type:
Error
Event Source: NTDS ISAM
Event Category: General
Event ID:604
Description:
NTDS (248) Must install language support for language ID 0x411.

More information

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, see How to back up and restore the registry in Windows in case problems occur.

You can identify the name of the correct language pack to install by looking up the language ID.

You can find the language ID in the Windows registry. To do it, start Registry Editor, and then look under the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NTDS\Language

You can also search for the language ID in the LCID-Locale Mapping Table. For the example language ID (411) that is mentioned in the Summary section, the value indicates the Japanese language (listed as 0411 in the mapping table).

For information about which sort object identifiers (OIDs) the sort control uses, see LDAP_SERVER_SORT_OID and LDAP_SERVER_RESP_SORT_OID.

Data collection

If you need assistance from Microsoft support, we recommend you collect the information by following the steps mentioned in Gather information by using TSS for deployment-related issues.