Cannot Log On to Domain After Adding a Computer to a Domain

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Article ID: 324120 - View products that this article applies to.
This article was previously published under Q324120
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Symptoms

You may not be able to log on to the domain after you add your computer to the domain. When this problem occurs, event ID 3210 is recorded in the event log.

Cause

The problem occurs because the synchronization among domain controllers does not finish.

Resolution

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version        Size       File name
   ----------------------------------------------------------
   06-Jul-2002  23:27  5.0.2195.5781    123,664  Adsldp.dll
   06-Jul-2002  23:27  5.0.2195.5781    131,344  Adsldpc.dll
   06-Jul-2002  23:27  5.0.2195.5781     62,736  Adsmsext.dll
   06-Jul-2002  23:27  5.0.2195.5925    358,160  Advapi32.dll
   06-Jul-2002  23:27  5.0.2195.5265     42,256  Basesrv.dll
   06-Jul-2002  23:27  5.0.2195.5855     49,424  Browser.dll
   06-Jul-2002  23:27  5.0.2195.5595    135,952  Dnsapi.dll
   06-Jul-2002  23:27  5.0.2195.5595     96,016  Dnsrslvr.dll
   06-Jul-2002  23:27  5.0.2195.5722     45,328  Eventlog.dll
   06-Jul-2002  23:27  5.0.2195.5907    222,992  Gdi32.dll
   06-Jul-2002  23:27  5.0.2195.5859    145,680  Kdcsvc.dll
   04-Jun-2002  23:31  5.0.2195.5859    199,952  Kerberos.dll
   06-Jul-2002  23:27  5.0.2195.4928    708,880  Kernel32.dll
   03-Jul-2002  01:21  5.0.2195.5926     71,024  Ksecdd.sys
   03-Jul-2002  01:21  5.0.2195.5926    506,128  Lsasrv.dll
   03-Jul-2002  01:21  5.0.2195.5926     33,552  Lsass.exe
   06-Jul-2002  23:27  5.0.2195.4733    332,560  Msgina.dll
   04-Jun-2002  23:31  5.0.2195.5859    107,792  Msv1_0.dll
   06-Jul-2002  23:27  5.0.2195.5877    307,472  Netapi32.dll
   06-Jul-2002  23:27  5.0.2195.5932    360,208  Netlogon.dll
   06-Jul-2002  23:27  5.0.2195.5886    917,264  Ntdsa.dll
   06-Jul-2002  23:27  5.0.2195.5585    386,832  Samsrv.dll
   06-Jul-2002  23:27  5.0.2195.5837    128,784  Scecli.dll
   06-Jul-2002  23:27  5.0.2195.5921    300,304  Scesrv.dll
   04-Jun-2002  23:24  5.0.2195.5857     64,000  Sp3res.dll
   21-Jun-2002  19:09  5.2.2.10           3,584  Spmsg.dll
   21-Jun-2002  19:10  5.2.2.10          44,544  Spuninst.exe
   13-Jun-2001  07:05  5.0.2195.3727      3,856  Svcpack1.dll
   06-Jul-2002  23:27  5.0.2195.5931    379,664  User32.dll
   06-Jul-2002  23:27  5.0.2195.5644    369,936  Userenv.dll
   06-Jul-2002  23:27  5.0.2195.5859     48,912  W32time.dll
   04-Jun-2002  23:32  5.0.2195.5859     57,104  W32tm.exe
   04-Jul-2002  02:41  5.0.2195.5929  1,642,384  Win32k.sys
   03-May-2002  20:31  5.0.2195.5731    178,960  Winlogon.exe
   06-Jul-2002  23:27  5.0.2195.4602    243,472  Winsrv.dll
   06-Jul-2002  23:27  5.0.2195.5904    125,712  Wldap32.dll
				

Workaround

To work around this problem, wait for a while until synchronization is finished.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

More information

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Properties

Article ID: 324120 - Last Review: November 2, 2013 - Revision: 4.0
Applies to
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB324120

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