Article ID: 324404 - Last Review: February 1, 2007 - Revision: 3.9

Shortcut Menus Remain Visible in Internet Explorer Help After You Turn Off Shortcut Menus

View products that this article applies to.

This article was previously published under Q324404

SYMPTOMS

After you activate the Internet Explorer restriction to turn off shortcut menus, you may still be able to view and use shortcut menus if you right-click the Internet Explorer Help window. Note that shortcut menus are also known as context menus.

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CAUSE

This problem may occur if Internet Explorer does not test to see if the shortcut menu is turned off for the Internet Explorer Help window. This symptom is caused by a problem with the NoBrowserContextMenu restriction.

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RESOLUTION

Internet Explorer 6

To resolve this problem, obtain the latest service pack for Internet Explorer 6. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328548 (http://support.microsoft.com/kb/328548/EN-US/ ) How to Obtain the Latest Internet Explorer 6 Service Pack

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Internet Explorer 5.5 Service Pack 2

The English version of this fix has the following file attributes or later:

   Date         Time   Version         Size       File name
   ----------------------------------------------------------
   11-Jun-2002  16:02  5.50.4918.1100  1,149,200  Shdocvw.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer 6 Service Pack 1.

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