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Client Active Directory queries fail with 0x80005000
Article ID: 324433 - View products that this article applies to.
This article was previously published under Q324433
When a Microsoft Message Queuing client queries the Active Directory directory service, the query or queries may fail with one of the following error codes:
Under a heavy load, the global catalog server may fail to authenticate client by using Kerberos.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File Name -------------------------------------------------------------- 13-Jun-2002 20:49 22.214.171.1246 279,824 Mq1repl.dll 22-May-2002 13:43 126.96.36.1999 73,680 Mqac.sys 13-Jun-2002 20:49 188.8.131.526 215,312 Mqads.dll 13-Jun-2002 20:49 184.108.40.2060 76,560 Mqdscli.dll 13-Jun-2002 20:49 220.127.116.115 41,744 Mqdssrv.dll 13-Jun-2002 20:49 18.104.22.1686 264,976 Mqmigrat.dll 13-Jun-2002 20:49 22.214.171.1240 222,480 Mqoa.dll 13-Jun-2002 20:49 126.96.36.1998 8,976 Mqperf.dll 13-Jun-2002 20:49 188.8.131.529 417,552 Mqqm.dll 13-Jun-2002 20:49 184.108.40.2068 92,944 Mqrt.dll 13-Jun-2002 20:49 220.127.116.116 70,416 Mqsec.dll 13-Jun-2002 20:49 18.104.22.1680 109,840 Mqutil.dll 13-Jun-2002 20:49 22.214.171.1248 64,784 Msmq.cpl 13-Jun-2001 03:05 5.0.2195.3727 3,856 Svcpack1.dll
This hotfix can prevent Message Queuing from falling back to NTLM and can reduce unnecessary load on the global catalog.
By default, the service will fall back to NTLM. To disable this default setting, add the
HKEY_LOCAL_MACHINE\Software\Microsoft\Msmq\Parameters\OnlyMsmq2registry value, and then set the DWORD data type to 1.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.