Article ID: 324444 - View products that this article applies to.
This article was previously published under Q324444
When you use Remote Installation Preparation Wizard (RIPrep) to prepare a Microsoft Windows XP client that has Service Pack 1 (SP 1) installed, and then replicate that RIPrep image to an available Remote Installation Services (RIS) server on your network, you may receive the following error message:
This error message may also say that Qmgr1.dat could not be copied.
C:\documents and settings\...\Downloader\Qmgr0.dat could not be copied because of a sharing violation.
This issue occurs because the Background Intelligence Transfer Service (BITS) locks these files. As a result, RIPrep cannot copy them. BITS is a component of the Microsoft Software Update Services (MSUS). This service has been updated and included with Windows XP SP 1. This behavior affects only clients that run Windows XP SP 1.
To work around this behavior, edit the Riprep.inf file on the RIS server so that the Qmgr0.dat and Qmgr1.dat files are skipped when copying the image to the RIS server. To edit the Riprep.inf file, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
To create Riprep images of Windows XP clients on Windows 2000-based RIS servers, you must download the updates listed in the following Knowledge Base Articles:
(http://support.microsoft.com/kb/308508/EN-US/ )Unable to Create Windows 2000 Server Image on RIS Server
(http://support.microsoft.com/kb/313069/EN-US/ )Update for the Riprep Tool