Article ID: 324705 - Last Review: November 5, 2007 - Revision: 3.3

"Operation stopped at your request" error message when you try to use the Lotus Notes Connector

View products that this article applies to.

This article was previously published under Q324705

SYMPTOMS

When a user is logged on to the server, the Lotus Notes connector works, but when the user logs off the server, the Lotus Notes connector does not work. If there are no users logged on to the server, the following event ID message is logged in the Application event log:

Operation stopped at your request.

If the error occurs with the Lotus Notes Calendar Connector, the following event ID message is logged in the Application event log:

Event ID: 2001
Type: Warning
Description: The Calendar Connector could not query the calendar Notes user "Busytime Test/US/Americas@America" due to Notes error 413 - "Operation stopped at your request".

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RESOLUTION

To resolve this problem, create a new system environment variable using the following information, and then restart your computer:

Name: NOTESNTSERVICE
Value: 1

For additional information about how to modify a system environment variable, click the following article number to view the article in the Microsoft Knowledge Base:

310519 (http://support.microsoft.com/kb/310519/EN-US/ ) HOW TO: Manage Environment Variables in Windows XP

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MORE INFORMATION

This problem occurs when Lotus Notes is run as a service, although the specific reasons have not yet been determined.

For more information, visit the following Lotus Web site:

http://www.lotus.com/solutions/knowledge.nsf/b64349fcff03a60e8525663c0058e4e2/0e3ca4fc10e540fc85256628006362d8?OpenDocument#q29 (http://www.lotus.com/solutions/knowledge.nsf/b64349fcff03a60e8525663c0058e4e2/0e3ca4fc10e540fc85256628006362d8?OpenDocument#q29)

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Microsoft continues to update the tools that support interoperability among Lotus Domino R5 and Lotus Domino 6, Microsoft Exchange Server 2003, and Microsoft Windows Server 2003 Active Directory. The updated tools for Lotus Domino replace the following tools that are included with Exchange Server 2003 and with Microsoft Exchange Server 2003 Service Pack 2:

Exchange Connector for Lotus Notes
Calendar Connector for Lotus Notes
Migration Wizard for Lotus Notes

To obtain these tools and to obtain guidance and additional resources, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/interopmigration/bb403105.aspx (http://technet.microsoft.com/en-us/interopmigration/bb403105.aspx)

These updated tools provide additional functionality and address several issues that customers reported with earlier versions of the tools.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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