Article ID: 324782 - Last Review: October 11, 2005 - Revision: 1.6

PPT2000: Changes Made to Presentation Are Lost When You Open the Document by Using SharePoint Portal Server

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This article was previously published under Q324782

SYMPTOMS

When you use Microsoft SharePoint Portal Server (SPS) and you check out a Power Point 2002 document, make changes, add new pages, and frequently save the document, you may note that the version is not the last version that was saved. This problem occurs even though you used the Check-in command. The read-only version reopens. However, the document does not contain all the changes that you made or the pages that you added.

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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date          Time    Size        File name
   ------------------------------------------------------
   08-Nov-2002   00:25   1,113,088   Powerpnt.msp
   08-Nov-2002   01:06   2,188,800   Powerpnt_admin.msp
   08-Nov-2002   00:53       2,928   Readme.txt

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version     Size        File name
   ----------------------------------------------------------
   30-Sep-2002  00:05  9.0.0.6926  4,255,796   Powerpnt.exe
   16-May-2000  11:10  n/a           476,672   Ppttools.ppa
   04-Jun-2002  08:58  9.0.0.6604    200,704   Msppt9.olb

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