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An accepted meeting request does not appear in the calendar of your Exchange Server mailbox in Outlook 2002

Article ID: 324856 - View products that this article applies to.

This article was previously published under Q324856

SYMPTOMS

When you accept a meeting request that you received earlier in Microsoft Outlook 2002, the meeting may not appear in the calendar of your Microsoft Exchange Server mailbox.

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CAUSE

This problem may occur if the following conditions are true in the order that they are presented:

You have your personal folders (.pst) file set as your default e-mail delivery point.
You receive a meeting request, but you do not respond to it.
You change your default e-mail delivery point to your Microsoft Exchange Server mailbox.
You accept the meeting request that you received before you changed your default e-mail delivery point to your Exchange Server mailbox.

Note When you accept the meeting request, the meeting appears in your .pst calendar.

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This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841

(http://support.microsoft.com/kb/307841/ )

How to obtain the latest Office XP Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Size       File name     
   --------------------------------------------
   18-Nov-2002  01:14  2,278,124  Outlook.msp
   18-Nov-2002  02:45  5,138,164  Outlookff.msp

After the hotfix is installed, the following files will have the listed attributes or later:

   Date         Time   Version      Size       File name     
   --------------------------------------------------------
   19-Sep-2002  21:23  10.0.4517.0    105,032  Envelope.dll     
   11-Oct-2002  22:14  10.0.4608.0    346,696  Exsec32.dll      
   09-Aug-2002  03:22  10.0.4406.0    137,800  Impmail.dll      
   15-Nov-2002  01:14  10.0.4712.0    539,208  Outlcm.dll       
   15-Nov-2002  01:14  10.0.4712.0  6,314,568  Outllib.dll      
   11-Oct-2002  22:14  10.0.4608.0     92,744  Outlmime.dll     
   13-Sep-2002  03:52  10.0.4510.0     47,688  Outlook.exe      
   08-Nov-2002  21:47  10.0.4705.0    121,416  Outlph.dll

This hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:

325671

(http://support.microsoft.com/kb/325671/ )

OFFXP: Overview of the Office XP Service Pack 2

Additionally, you may have to install Windows Installer 2.0 to install this hotfix. For additional information about the Windows Installer requirement for post-Office XP SP-2 hotfixes, click the following article number to see the article in the Microsoft Knowledge Base:

330537

(http://support.microsoft.com/kb/330537/ )

OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Office XP Service Pack 3.

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