Article ID: 324918 - View products that this article applies to.
This article was previously published under Q324918
If an Outlook 2002 user updates a single occurrence of a recurring meeting and adds an attachment, some attendees may receive the following error message when they try to accept the updated meeting request.
The operation failed. An object could not be found.
Service Pack InformationThis problem is corrected in Microsoft Office XP Service Pack 3.
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/307841/ )How to obtain the latest Office XP Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
You must install Office XP Service Pack 2 (SP2) before you install this hotfix.
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name -------------------------------------------- 18-Sep-2002 00:18 2,174,808 Outlook.msp 18-Sep-2002 01:42 5,045,088 Outlookff.msp
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Version Size File name ------------------------------------------------------- 16-Aug-2002 21:05 10.0.4413.0 346,696 Exsec32.dll 09-Aug-2002 03:22 10.0.4406.0 137,800 Impmail.dll 13-Sep-2002 03:52 10.0.4510.0 539,208 Outlcm.dll 13-Sep-2002 03:52 10.0.4510.0 6,310,472 Outllib.dll 13-Sep-2002 03:52 10.0.4510.0 92,744 Outlmime.dll 13-Sep-2002 03:52 10.0.4510.0 47,688 Outlook.exe 09-Aug-2002 03:22 10.0.4406.0 121,416 Outlph.dll
ScenariosImportant Under certain circumstances, Windows Installer 2.0 is required before you can apply the Office XP Post-SP2 Client-Side Hotfix. The following scenarios will help determine if this applies to you.
Note 2: If you are using Windows Installer 2.0, you are unlikely to have a problem when you deploy the hotfix.
Suggested StepsIf any of the scenarios that were described earlier applies to you, you must deploy Windows Installer 2.0 on all the computers that need the hotfix. You can obtain Windows Installer 2.0 in the following ways:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article. This problem was first corrected in Office XP Service Pack 3.