Article ID: 324977 - View products that this article applies to.
This article was previously published under Q324977
You receive a prompt that requests your logon credentials when you start Outlook 2000 if the following conditions are true:
If you click OK to change your password, you receive the following error message:
Your Windows NT password could not be changed. Please check the information and try again.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Size File name ----------------------------------------------- 08-Nov-2002 15:52 235,520 Olkintl.msp 08-Nov-2002 16:03 1,428,480 Olkintl_admin.msp
Date Time Version Size File name ---------------------------------------------------- 02-Nov-2002 01:16 5.5.3184.0 154,112 Emsabp32.dll 25-Sep-2002 19:21 5.5.3182.0 131,344 Emsui32.dll 09-Oct-2002 17:31 5.5.3183.0 540,944 Exsec32.dll 23-Jul-2002 14:47 8.30.3173.0 782,608 Outex.dll 23-Jul-2002 14:41 9.0.6718.0 368,691 Pstprx32.dll 30-Oct-2002 12:40 5.5.2656.94 720,144 Cdo.dll (Win9x) 30-Oct-2002 12:39 5.5.2656.94 813,328 Cdo.dll (WinNT)
After you install this fix, you should see the Netbios name of the computer that is running Exchange instead of the FQDN of the Global Catalog server.
Note You must have Microsoft Office 2000 Service Pack 3 (SP-3) installed to apply this hotfix.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.