Support WebCast: Troubleshooting Hardware Conflicts in Microsoft Windows 98 and Microsoft Windows Millennium Edition

Session Summary

During this session, we will discuss how to troubleshoot device conflicts in Microsoft Windows, how to remove and add new devices to resolve conflicts, how to use Msconfig to identify hardware conflicts, and how to use Msinfo32 and device manager to identify IRQ conflicts, We will also talk about having the latest drivers installed, when and how to update to new drivers, when and how to use old drivers. We will discuss issues regarding reinstalling the operating system without the original drivers.

This is a Level 200 (http://support.microsoft.com/default.aspx?scid=gp;en-us;webcastlevels&sd=gn) session that was recorded June 12, 2001 and presented by Karl Swenson. Karl Swenson has been with Product Support Services since February 2000, and currently is a member of the Jenga team, where he writes and reviews Knowledge Base articles, and provides content training.

Viewing the Presentation

To view, please click on the link: View this Support Webcast (Length: 1 hour 24 minutes)

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Additional Resources

Download presentation (http://download.microsoft.com/download/f/c/4/fc46a294-087c-4022-8c48-730fe374d55f/wc061201.exe) WC061201.ppt. This is a 911-KB Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (http://office.microsoft.com/downloads/2000/Ppview97.aspx) (1,911 KB).

Read the transcript from this Support WebCast (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fservicedesks%2fwebcasts%2fen%2fwc061201%2fwct061201.asp)

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Supplemental reading:

• Q262381 How to Troubleshoot Computer Hangs During Hardware Detection (http://support.microsoft.com/default.aspx?scid=kb;en-us;q262381)

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