Article ID: 325084 - Last Review: February 1, 2007 - Revision: 2.5 "Error 1612. The installation source for this product is not available" error message when you install or remove Office XP Service Pack 1This article was previously published under Q325084 On This PageSYMPTOMS When you try to install or remove Microsoft Office XP SP-1,
you may receive an error message that is similar to the following:
Error 1612. The installation source for this product is
not available. Verify that the source exists and that you can access it.
CAUSE This issue may occur if you have one or more stand-alone
versions of a Microsoft Office XP program, such as Microsoft FrontPage 2002,
Microsoft Publisher 2002, or Microsoft Access 2002 installed on your
computer. RESOLUTION To resolve this issue, use the Microsoft Windows Installer
CleanUp Utility to remove the stand-alone programs. To do this, follow these
steps. Part 1: Install the Windows Installer CleanUp UtilityFor additional information about how to download, install, and use the Windows Installer CleanUp utility, click the following article number to view the article in the Microsoft Knowledge Base:290301
(http://support.microsoft.com/kb/290301/
)
Description of the Windows Installer CleanUp Utility
Part 2: Remove the Stand-Alone Programs
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